FAQ

The contents of many inquiries concerning the traveling gatherings are summarized below.
       We would appreciate it if you could read through before you contact us.
       If there is no answer listed below "Contact page" Please thank you for your question from the telephone or mail form.

Q1.

About check-in / check-out time

A.

Check in is at 15:00 and check out is at 12:00.
We will keep your luggage at the reception desk even before check-in time.

Q2.

Can I use a credit card?

A.

You can use VISA · JCB · MASTER · AMEX etc. variously.

Q3.

Is there a parking lot?

A.

Free parking is available. Please use it there.

Q4.

Where is your meal place?

A.

We prepare by the meal division which is divided for each room. Depending on your request, we will also respond to your room meals.

Q5.

Is it possible to deal with food allergies etc?

A.

We will change the ingredients that we can not eat to other ingredients and we will correspond. Please tell us at the time of reservation.

Q6.

About dinner and breakfast time

A.

Dinner start time is 17: 30 ~ 19: 00. The breakfast start time will be announced from 7:30 to 9:00.
We will check your time on the day of your stay.

Q7.

About the price of beverages in the hotel

A.

The hotel is an all-inclusive system. (System where beverage price is all included in accommodation fee)
Guest Room Refrigerator · Dinner, breakfast · Bar usage included.

Q8.

Can I use the Internet in my room?

A.

Each room is available at WI-FI. I am also lending LAN cables.

Q9.

Is it possible to use it in a wheelchair?

A.

There is a step only in the room entrance (8 cm) and the lobby bar, but the inside of the hotel can be used with a wheelchair.

Q10.

Is there a public bath?

A.

There is no public bath, but you can enjoy hot springs with source sprinkling in a bathtub of about 170 × 90, hot water 650 liters in each room.

Q11.

About room wear

A.

We are preparing Koshino · Junko design relaxing clothes in your room.
You can relax and enjoy the inside of the hall.

Q12.

Is the correct position displayed in car navigation?

A.

Depending on the model of car navigation, there is a case that it is not displayed correctly even if you receive our inn. Sorry to trouble you, but if you enter at the Opinion Year Marunouchi Center 0139-52-5522, we are next to the hotel.

Q13.

Is there a convenience store nearby?

A.

Lawson is located 5 minutes on foot from the garden. (Open 24 hours)

Q14.

Please tell me how to get to the garden

A.

· About 2 hours by car rental from Hakodate Airport
           · About 1 hour 30 minutes by car rental from Hakodate Station
           · About 2 hours by bus from Hakodate Station
           . In addition, in case of coming by bus, we will pick you up at the bus stop (Shinkamachi ferry front), so please let us know your arrival time.
(Please refer to Transportation Access Page for details)

About Access

Esashi ryotei KUKI Access

TEL:0139-52-2020

1-5 Aza Ubagami-cho,Esashi-cho,Hiyama-gun,Hokkaido 043-0041,Japan(View large map

Transportation Access Page